Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at christmas@harvest.com.au

Top FAQ's

We are excited to start a new Christmas tradition with our Harvest Christmas Box, and in the meantime are working on our next edition of Harvest Boxes, focusing on all things summer. Sign up here to be the first to know as new boxes are released.

You can find storage and care instructions for each item here.  

Although you will most likely devour the contents of the Harvest Christmas Box, 2021 Edition right away, there may be a couple of items you might savour for a little longer. We have included storage and care instructions here .

We’re glad you asked… our very own Chef and Creative Director, David Moyle, has curated a couple of recipes for you to enjoy on Christmas Day or any other day and there are also serving suggestions so that you can enjoy the very best of each of our products! Serving suggestions can be found here and recipes can be found here .  

The Harvest Christmas Box, 2021 Edition will be available for shipping right across the country. Please be mindful of delivery timeframes and order cut off dates for delivery before Christmas. If you would like to receive your order before Christmas, we recommend ordering no later than 10 December 2021 for orders being sent to anywhere in Australia except for the Western Australia and the Northern Territory. For orders being sent to Western Australia or the Northern Territory, please place your order by 5 December 2021.

We hope that you love all of the edible gems we have created for you as part of the Harvest Christmas Box, 2021 Edition. Please note that we do not exchange or refund for change of mind or individual tastes.

Please also note that hampers returned to us due to an incorrect address or delivery rejection by the recipient are not eligible for a refund or re-delivery. We recommend listing the delivery address of the safest possible location where someone will be present to receive your order (e.g., workplace) and also checking it before placing your order. This is because we incur additional costs for the return delivery of the hampers and the disposal of perishable items contained in the hampers.

After your purchase, you will receive a tracking number either via email or text message. You will be able to track the status of your order via this tracking number.

We will start shipping from 6 December 2021 and deliveries will take between one (1) and eight (8) business days to arrive. Don’t wait too long to place your order, we are only making 1,500 limited edition boxes!